Try contacting the author before jumping on the bad review bandwagon. And check out her article on it.
Long story short - in order to correct two errors I hired someone referred by Smashwords to format my document correctly and when she converted from PDF to Word it caused all sorts of crazy issues. I hope you will take the time to read this and pass it along. This is happening to many authors...
Here's the post:
If you received a copy of MEGAN'S WAY with formatting errors, please read before reviewing: Fame...debunked http://bit.ly/pqYQYl